Bathroom Showroom vs. Online Buying: The Key Benefits of In-Store Shopping 

When it comes to picking out bathroom fittings and designs, you might find yourself wondering whether to visit a physical showroom or scroll through countless online options. While online shopping has its perks — like convenience and being able to shop in your pyjamas — there’s something special about stepping into a bathroom showroom.  

Here at Alan Heath & Sons, we truly believe that visiting a bathroom showroom like ours can make all the difference to your shopping experience; and here’s why! 

Lots of choices in a comfortable environment  

Some may think that opting to buy from a bathroom showroom means you’re limited on choices, but that is definitely not the case! We stock a huge range of fixtures, fittings, and designs from high quality bathroom brands, plus we regularly update it to keep up with bathroom trends. Whether you’re just shopping for a new shower or you’re giving your bathroom a total overhaul, we’ve got everything you need to create the bathroom of your dreams. 

We’ve created a welcoming and comfortable atmosphere too, so you don’t have to worry about being rushed, pressured or overwhelmed.  

No homework needed 

Speaking of overwhelmed, when you shop online, it does feel like it comes with a side helping of homework. You have to sift through websites, read countless reviews, and hope you’re making the right choice. When you visit our showroom, you can leave all that stress behind, safe in the knowledge that we only stock high quality brands, and not budget items that will stop working and need replacing in 12 months’ time. 

We’ve built a solid reputation in the community, so you know you’re dealing with a trusted local business. If you have questions or concerns, we’re right here, ready to chat. There’s no mystery about who we are or how we operate — just good old-fashioned customer service. 

See and touch the products 

One of the best and most useful things about shopping in person is the chance to actually touch and feel the products. Ever ordered something online and had it show up looking totally different than expected? Yeah, we’ve all been there! When you choose your bathroom fittings in-store, you can assess quality right then and there. 

Want to know if that bath feels sturdy or if the tiles are as nice as they look in photos? You can check it out for yourself! This hands-on experience is something online shopping just can’t provide. 

Face-to-face communication 

When you come to our showroom, you get to have real, face-to-face interactions (and service with a smile!) with our knowledgeable staff. You can share your ideas, ask questions, and get immediate feedback. 

Whereas when it comes to online shopping, you might find yourself waiting for responses to emails or trying to make sense of chatbots. When you’re in our showroom, you get clear communication and support without any waiting around. 

Peace of mind 

Worried about getting what you actually ordered? That’s a common concern with online shopping. When you pick your items from our showroom, you can leave all those worries behind. You’ll know exactly what you’re getting, and you can feel confident that it meets your expectations. 

This is especially important when you’re investing in something as significant as a bathroom remodel. You want to make sure you’re making the right choices, and seeing the products in person can help you do just that. 

Local support matters 

At Alan Heath & Sons, we’re not just a store — we’re part of your community. When you choose to shop with us, you’re supporting a local business that understands your needs. If you have questions after your purchase or need help down the line, you know where to find us. 

With online retailers, it can sometimes feel like you’re dealing with a faceless corporation; good luck getting in touch with someone who can actually help! With us, you can walk right in and talk to a real person who’s ready to assist you. 

Where is our showroom? 

Our showroom is located at Burnsall Road, Coventry, CV5 6BU 

You can find detailed directions here. 

Want to visit our showroom? We’d love to see you! Alternatively, you can give our team a call and we’ll be happy to help.